Post-traumatic assistance and crisis management in a professional environment

Because traumatic events (armed robbery, accidents, natural catastrophes, deaths, etc.) can have psychological repercussions for employees who witness them or fall victim to them…
…we assist and support managers and their teams in dealing with these situations through psychological debriefings on an individual or group basis in order to:

  • limit the emotional impact involved;
  • enable teams to regain their professional abilities;
  • prevent absenteeism.

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The collection and analysis of measureable outcomes and benchmarks through national data warehousing is another area where technology will influence EAPs in the development of evidence-based best practices and in demonstrating greater ROI. One example of how this is already beginning to shape EAP practice is the release by Chestnut Global Partners of a 2014 EAP outcomes study five years after providing a scientifically validated outcomes measure to EAP providers worldwide. The published results provided by 20 different EAP’s representing 3,187 employees demonstrated an average reduction in worker absenteeism of 43.6% (or 5.79 hours/month) 90 days post-EAP intervention. Analyses of these data in the future will allow EAPs to compare outcomes data with other EAPs, even on an individual provider basis. Enhanced technology will also allow C-level executives, purchasers, and other organizational stakeholders direct access to analytic and reporting tools, giving rise to greater program transparency, higher perceived value of services, and increased financial support/ investment in EAP services

 

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TESTIMONIALS

« I didn't think a burglary could destabilise me to that extent. I couldn't do anything any more, I couldn't sleep or think properly (...). After just a few sessions, I felt better and was able to move on... »